Casa de Laila Vacation Rental Terms & Conditions

The person making the booking acknowledges they will ensure that all members of the holiday party and any of their visitors are aware of and accept all of these terms and conditions and the house rules.

1. Casa de Laila. Keith Samuels is the owner of Casa de Laila. The contract for a short-term holiday rental will be between the owner of Casa de Laila (referred to as “us”, “our” or “we”) and the person making the booking and all members of the holiday party (referred to as “you” or “your”). The party leader must be at least 18 years of age at the time of the booking.

2. Identification. We require the names, ages and contact details of all guests and under Spanish law all guests (including minors) must have their passport (or ID card if Spanish) scanned.

3. Property. The vacation rental property is the suite or apartment booked within Casa de Laila, Camino Ardalejos 7, Alhaurin el Grande, Malaga 29120 Spain, along with the communal facilities. The suite or apartment is fully furnished and has amenities as advertised in the photos and description on our website www.casadelaila.com. No assurance can be given that the website is at all times fully up to date and therefore if you wish to rely on any aspect, you should seek verification from us first.

4. Term of the Lease. The vacation rental lease begins at 4pm on the booked check-in day and ends at 11am on the booked check-out date. Failure to leave on time will, at our discretion, result in an additional day’s rent being charged.

5. Acceptance of Property. by entering into the property, you accept you receive the property in good cleanliness and condition as advertised with the facilities advertised but if this is not the case for any reason, please advise as soon as possible and within a maximum of 24 hours of arrival.

6. Care of the property. You are responsible for the property and are expected to take all reasonable care of its furniture, fittings and effects. You must leave the property in the same state of repair as you found it at the start of the rental period.

7. House Rules. You and any of your visitors on the property agree to abide by the house rules at all times while at the property.

8. Access. You agree to allow us to access the property for the purposes of repair, inspection or emergency, such right to only be exercised in a reasonable manner.

9. Rental rate and fees. Unless booked through a third party online booking platform (Airbnb, booking.com, etc) where the rates, fees, deposit and cancellation policy are as per their platform, the following applies:

50% of the rental amount is due at the time of booking and the remaining balance due a maximum of 14 days before arrival. If the booking is made less than 14 days before arrival 100% is due at the time of booking. Non-payment by you on time will be treated as cancellation of the booking by you and the property available for re-let.

The reservation is only accepted and the contract formed once the first payment above has been paid.

10. Security Deposit. For the security deposit, no payment is taken but a card pre-authorization of €300 is held 1 day before arrival and voided 2 days after departure unless payment is required for damage caused to the property or furnishings, missing items, dirt or other mess requiring excessive cleaning, or to cover any other breach of house rules that results in damage to us.

Where the amount due exceeds the deposit, payment will be due from you within 7 days.

If the premises appear dirty or damaged upon check-in or there is any other problem, please inform us immediately.

11. Cancellation Policy. If you wish to cancel the reservation you can do so, you will not need to make any further payments. Any amounts already paid are non-refundable.

We will consider any request to change dates of bookings, but this may not be possible if there are already other bookings on those dates.

We may cancel your booking at any time within 48 hours after your reservation and first payment being made. Our liability for cancellation will be limited to payments made to us and all such payments refunded immediately.

If your booking is cancelled by us due to circumstances beyond our control, notification will be given of the cancellation as soon as possible and we will promptly refund all payments made to us for your holiday. Our liability for cancellation will be limited to payments made to us and all such payments refunded immediately.

12. Insurance. We encourage you to purchase travel insurance in case of unforeseen circumstances, accidents or other issues that may prohibit you from traveling or fulfilling rental terms.

13. Payment. Acceptable payment methods are: credit or debit card or bank transfer.

14. Use of Communal Facilities. You agree that the use of any communal facilities is at your own risk in all respects.

15. Liability. This condition sets out our entire financial liability (including any liability for the acts or omissions of our employees, agents, consultants and subcontractors) to you in respect of any breach of this agreement; any use made by you or any visitor of yours residing or making use of the property during your period of reservation and any representation, statement or tortious act or omission (including negligence) arising under or in connection with this agreement.

All warranties, conditions and other terms implied by law are, to the fullest extent permitted by law, excluded from this agreement. Nothing in this agreement limits or excludes the liability of us for death or personal injury resulting from negligence or liability incurred by you as a result of fraud or fraudulent misrepresentation by us.

We shall not be liable for loss of profits; loss of business; loss of anticipated savings; loss of personal property or possessions; loss of use of the property or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses in respect of the reservation. Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of the conditions of this agreement shall be limited to the monies paid in respect of your reservation under the conditions of this agreement.

Any vehicle of yours or any visitor of yours making use of the property during the period of your reservation is left at the property entirely at the risk of the owner of the vehicle.

16. Force Majeure. In these terms and conditions "Force Majeure" means any circumstances beyond our reasonable control including, without limitation, an Act of God, Fire, Flood, War or Acts of Terrorism. If by reason of Force Majeure the property is not available at the commencement of the time booked by you or the property is unsuitable for letting at that time, we shall not be deemed to be in breach of contract but shall refund in full to you all fees, charges and any deposit paid in advance by you. We will not be liable for any other claim for loss or damage by you.

In addition, we are not responsible for any power cuts in the area.