Press the top left button on the mando and hold for a couple of seconds to open the main gates, they close automatically behind you. When leaving, if you drive close enough to the gates they will open automatically.
In the event the gates don't open, it is usually because the electrics have stopped working. If you open the fuse box on the pillar to the right of the gates, if one of the switches is down, just push it back up!
You collect your main gate mando and key for the pedestrian gate (next to main gate) and key for your suite/apartment from the key safe outside the main entrance using the code provided to you in your welcome email. There is also a key safe outside of your apartment marked “Guest or Invitado” (uses the same code) which has a spare key for the suite/apartment for emergency use should you lock yourself out or lose your key (please put back after use).
OK, when the light doesn’t work, it’s usually the bulb and when the remote doesn’t work, it’s usually the batteries.
In the shower & cleaners house by the pool, you will find some spare bulbs and AA & AAA batteries should you need them for lights, remotes etc. Please only use if those you are provided with stop working.
There is a communal BBQ by the pool area. If you wish to use, please purchase your own charcoal (they sell in Mercadona supermarket) and the next person will appreciate it if you clean the BBQ and utensils after use.
We don’t want you setting fire to the place, so we have some battery-operated candles in your accommodation. To operate, use the remote provided and point it at the candle.
The games room is normally open from 11am to 10pm but can be variable!
You have a few games in your room (chess, cards, Rubik’s cube, dominos) but there are also a few more games in the games room you can borrow in the trunk marked "Juegos". Please return them when you finish with them.
If you are staying more than a week, spare laundry (sheets, duvet covers, pillow cases, towels, tea towels, etc) can be provided free of charge, please just ask. Otherwise, you are provided with a washing machine and clothes drying rack in your accommodation. There is also a tumble dryer you can use in the shower & cleaners house by the swimming pool.
There is a mop, bucket, broom and dustpan & brush in your accommodation but if you need a vacuum, you can borrow one from the shower & cleaners house by the pool (please return it after use).
There is a desk with some basic office facilities in the games room. You can plug in your laptop to access a large monitor and printer. There are some instructions on the wall to help.
Apart from the guests in the Olive Tree and Washington Palms apartments that have their own parking space, please use the general parking area immediately to the right after entering Laila. Park in the first part of the parking area as much as you can as it gets sandier the further you go into the parking area. If there is a lot of rain and it gets very wet and muddy, you can either park in the very first part where it is concrete or drive down the driveway further to near the fish pond or the bit going down to the pool but please just avoid blocking anyone in.
To turn on the lights around the pool and in the pool, use the little remote (please keep it in the outside pool kitchen area or we spend ages trying to find it again!). If you are the last one there please turn the lights off when you leave.
You have a mini safe in your accommodation. The safe starts with the code 0000. To open the safe, enter the correct 4-digit code and press the key or tick button (bottom right).
To change the code on the safe, when the safe is open remove the cover on the door to the battery compartment. Press the little red button inside the battery compartment, you will hear 2 bleeps. Then enter a 4-digit number and press the “Enter” or “Settings”key (bottom left). The new code is then set.
First Aid Kit
You have a first aid kit available in a kitchen cupboard above the extractor.
Fire Extinguisher & fire blanket
Are provided in the kitchen area.
Emergency Fire Phone Numbers:
Bomberos (Fire) National 080
Bomberos Coin 952 06 93 54
We live in a bit of a jungle here so please use the net to remove any plant debris that goes in from the garden.
The pool is available for use from first light in the morning to 10pm at night. Occasionally we must close the pool for a day for cleaning.
The tap water is generally safe to drink.
We also have a salt filter machine that softens all the water here.
The TVs all provide access as a minimum to…
They should already be logged into Laila’s account that you can use. However, if you wish to log into your own account, please let us know when you leave so we can log back into our account for the next guest.
You will be provided with the wi-fi password for your own accommodation in your welcome email. It is also written on the front of the router in your accommodation or you can just scan the QR code on the router and it should connect.
In the event the WiFi is not working, please unplug the router, leave for 60 seconds and plug in again.
There is also communal Wi-Fi you can use in the following areas:
Games Room: GamesRoom_WiFi Password: 70120691
Pool: piscina Password: lailapool (this also stretches to the gym area)
This is information specific to Washington Palms.
Parking: There is space to park your car immediately outside to the left of the apartment.
Entrance door: When you go out and close the entrance door it automatically locks so make sure to take your key with you.
Back door key: This will be on the kitchen table and should be left there when you leave.
Games: games are in the TV cabinet.
Winter duvets: If not on the bed are in the bedroom wardrobes.
Ironing: Board under the bed & iron in kitchen cupboard above the extractor.
Clothes drying rack: Under the bed.
Monitor & HDMI lead: To use the monitor plug the HDMI lead into your laptop and in your display settings on your laptop choose to extend the desktop display to this screen. In windows these are found under Settings > System > Display
Hair dryer & straighteners: In the cupboards under the bathroom sinks.
Click links for basic info to use them, which is all you need 99% of the time, or you will find full manuals for most things in a drawer in the kitchen.
Address
Casa de Laila
Camino Ardalejos 7
Alhaurin el Grande
Malaga 29120
Spain
Tel: +34 722 232 950
© Casa de LailaTM 2024, all rights reserved